At the moment, the Unified Communications, or the UC, as well as the Voice over Internet Protocol market, or the VoIP market is, more or less, changing.This particular technology disruption is of major concern, as well as the channel capacity of the vendors being warn down.
A lot more diverse, if one thing is for certain, is the indirect sales channel for Unified Communication, as well as for VoIP. Service providers, IT consulting firms, System integrators and others are all a part of the collective sales channel.
Link: Do Unified Communications and VoIP Vendors Need New Cha