Last fall, a better phone system was needed by Nikhila Rao's company. This was when the recession was in full swing.Rao had to act much sooner than later as responsiveness to customers is the key to her success. Being a small company does not mean that you cannot be agile.
Graphet Incorporated is a Cincinanti based company that is run by a five person team, excluding Rao, I believe. Using statistical modeling, this small company earns its consulting fees by helping large companies manage their energy usage.
Link: The Value Of VoIP - Forbes.com
